Shipping & Returns
- If your complete your order on a weekday by 2 PM CST we will typically ship on the same day.
- Orders placed after 2 PM will ship the next business day.
- Orders are shipped via UPS or USPS depending on the package contents.
- Transit times are counted in business days (Monday through Friday) excluding Holidays.
- Expedited, Second Day, and Next Day premium shipping options are available for select items and delivery locations.
- We are not responsible for shipping delays caused by inclement weather, incorrect addresses, or Acts of God.
- Almost all of the items ship from Clarksville, TN USA. A number of items ship directly from the manufacturer in China. The item will have a warning in the description stating that “We ship worldwide. This Item will be shipped from China with a tracking number. Delivery takes 6-20 business days. Please only purchase this item if you agree with the delivery terms. Thank you for your understanding!”
- We want you to be satisfied with your purchase. We will gladly accept returns on eligible items in new and unused condition, with packaging and tags still intact, within 30 days of purchase.
- Buyer is responsible for Return Shipping fees.
- Shipping fees on your initial order are non-refundable.
- Please contact us to start your return or if there are any issues with your order.
Please contact us if you have any questions or concerns.